Our Business
This is a micro, family-run business, so we ask that you understand we are not mass producing products, and there may be delays at times of high demand. We will always try to communicate with you about any delays or issues we are experiencing. Please do not hesitate to Contact Us if you have any questions about our processes or expected delivery dates.
Handcrafted Products
All our products are made to order.
We use the highest quality materials we can source.
All our products are handmade in a smoke-free environment.
By the very nature of handcrafting, no two items are the same, and images are for illustrative purposes only. The product you receive may have a different scale or orientation of motif.
We endeavour to supply you with products that are finished to a high standard, but should you find a loose thread, please remove it by carefully snipping with a scissors; do not pull it.
Packaging
We believe in keeping waste to a minimum. When we have to use mailer bags, the ones we use are made from 80% recycled and 20% new plastics, and have an additive called Biothene which makes them 100% Bio Degradable. We recommend you carefully open our packaging so that you can reuse it for another purpose.
All our product packaging is sustainably made, is fully recyclable, plastic free as much as possible, and we designed our product packing to be reused for other purposes. We love seeing our packaging being used in your homes, so please tag us on your photos on social media.
As with all waste products, we ask that you reuse/recycle where possible and dispose of appropriately where not possible.
Artwork Credit
All artwork (paintings/prints) visible in our product placement photographs are originals, used with permission of the artist, Emma O’Connor Bray https://emmaoconnorbray.com
Anything Else
If you have any other questions, please Contact Us.